Sales Role

Luxury Sales Consultant

Convert high-intent travel interest into premium bookings with warmth and authority.

About this role

This role qualifies luxury travel enquiries, guides discovery conversations, develops proposals with the design team, and converts strong-fit leads into confirmed journeys.

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Role Overview

What this job involves

The Luxury Sales Consultant leads the commercial conversation with discerning travellers from initial enquiry to booking confirmation. You will identify intent, shape the right conversation, and ensure the journey proposed feels compelling, credible, and worth choosing.

This is not a high-pressure volume sales role. It is consultative luxury travel sales, where trust, listening, and articulate positioning matter far more than scripts or blunt closing tactics.

Key Skills for This Role

The skills and behaviors that matter most.

  • Consultative selling
  • Discovery calls
  • Proposal positioning
  • Objection handling
  • CRM discipline
  • Commercial confidence

Role Snapshot

Key details at a glance

Job title
Luxury Sales Consultant
Department
Sales
Employment type
Full-time
Location
Colombo, Sri Lanka
Work model
Hybrid
Experience level
Mid-to-senior
Reporting to
Commercial Lead
Salary note
Competitive base plus performance-linked upside tied to premium booking conversion.
Date posted

Responsibilities

Key responsibilities and day-to-day focus

  • Respond to premium travel enquiries with speed, polish, and consultative curiosity.
  • Lead discovery conversations to understand traveller motivations, expectations, budget range, and decision criteria.
  • Work with travel design colleagues to shape proposals that align with both the brief and the commercial opportunity.
  • Present itineraries and pricing with clarity, confidence, and persuasive reasoning rather than generic upselling.
  • Manage follow-up rhythm, objection handling, and conversion strategy without compromising the Elyndara brand tone.
  • Maintain accurate CRM notes, conversion visibility, and pipeline discipline across open opportunities.

Required Qualifications

What we need to see

  • At least 4 years of experience in premium travel sales, high-ticket hospitality sales, luxury lifestyle services, or consultative client conversion.
  • Strong verbal and written English with polished, credible sales communication.
  • Comfort handling high-value enquiries and complex traveller expectations.
  • Commercial confidence in pricing conversations, follow-up strategy, and booking conversion.
  • Disciplined use of CRM systems and sales tracking tools.

Preferred Qualifications

What would strengthen an application

  • Experience selling bespoke journeys, luxury villas, premium stays, or experiential travel.
  • Understanding of luxury client psychology and longer consideration cycles.
  • International exposure or cross-cultural sales communication experience.

Who This Role Is Ideal For

Who tends to flourish in this position

This role is ideal for a polished seller who dislikes hard selling, enjoys nuanced client conversations, and knows how to convert through credibility, composure, and genuine understanding.

Success in 90 Days

What strong early performance looks like

  • Learn Elyndara's enquiry standards, qualifying signals, and premium sales tone across channels.
  • Take ownership of live leads with clear follow-up, thoughtful discovery, and improved proposal-to-booking momentum.
  • Build productive rhythm with the travel design team so proposals and sales conversations feel seamless to the client.
  • Show strong judgment on which opportunities to pursue, nurture, or redirect.

Why Join Elyndara

Why this role is worth pursuing

  • You will sell a premium product that rewards thoughtful conversation rather than aggressive tactics.
  • The role gives you direct influence over revenue quality while keeping the work close to brand and guest experience.
  • You will grow inside a business where commercial performance and editorial polish are expected to coexist.

Role FAQ

Direct answers to common candidate questions

These answers are designed to help candidates and search assistants understand the role quickly.

Application

If this role sounds like your kind of work, we would be pleased to hear from you.

Send a polished application that highlights relevant experience, service mindset, and why this particular Elyndara role fits your strengths.

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